HobbyCity/HobbyKing Delivery Times?

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retiredVTT
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by retiredVTT » Thu Jun 03, 2010 12:47 pm

RocketManRC wrote:Here's what HobbyKing is doing about it:

http://www.hobbycity.com/hobbyking/foru ... FID=1&PR=3

The discussion leading to this is here:

http://www.hobbycity.com/hobbyking/foru ... =9530&PN=1

"Access Denied"

..so what are they saying, Rick,

Bill
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RocketManRC
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by RocketManRC » Thu Jun 03, 2010 4:37 pm

I guess you have to sign in to your HobbyKing account to read those messages. Here is a copy of the first one that states the status:

It's starting to look permanent for Hong Kong Post.
That means alot of small eBayers and other stores that dont have the capacity to ship out via private courier will be attempting time and time again to post their lipo's only to have them returned a week or two later.
You're going to see alot of HK/CN vendors stop selling Lipo's in the coming weeks/Months as they work out that it's not getting through.

We are now doing the following;
1) We have charged two private courier companies with the task of shipping our products out. Bypassing Hong Kong Post.\

2) We have already sent 2 containers of Lipoly to Germany and next week 1 container to Seattle (the location of our new warehouse to be).

3) Customers who buy Lipo from as now will have them shipped via the Private couriers.

4) In future you will have a greater selection of Lipo from USA (Seattle) or DE (Hamburg) warehouses.

5) We are changing tracking system pages this week and next to better reflect the new services.

In the end you're going to get your batteries at the same price, but with faster shipping and less customs issues.
Rick MacDonald
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by retiredVTT » Fri Jun 04, 2010 1:16 am

Thanks Rick, for the above posting. I did log into my HK account but could not seem to access that info.

It sounds like the problem is being well addressed by HK, with setting up the Seattle warehouse...unless of course the problem just shifts to the US. I guess they will figure a way around it, there is too much at stake not to solve it quickly.

Bill
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Curtis
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by Curtis » Sun Jun 06, 2010 10:40 pm

Here is a little more news on batteries coming from HK.
http://rcmodelreviews.com

Curtis

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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by Ghost Flyer » Mon Jun 07, 2010 9:57 am

Curtis wrote:Here is a little more news on batteries coming from HK.
http://rcmodelreviews.com

Curtis
Thanks, Curtis. That is a good site with plenty of interesting info..... everything from this bit on LIPOs from HK, to Matt Hall dipping his wheels in the water while racing in Ontario, to dealing with the cloned Spektrum receivers. Hmmm... I need to order more batteries, so I'm not sure what the best thing to do is. From what I've read, if you keep your battery size low, below 2200 mAh, you may get one or two past the detection. I may try that route, just to get a couple more at least.

AC

after edit.. Thanks for the correction, Bill! I fixed my mistake so that it wouldn't be forever recorded on the Internet. :)
Last edited by Ghost Flyer on Tue Jun 08, 2010 1:29 am, edited 1 time in total.
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retiredVTT
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by retiredVTT » Mon Jun 07, 2010 3:22 pm

Hi AC,
Correction needed above...it was Matt HALL who dipped his wheel pant into the Detroit River on the weekend during qualification for Red Bull Racing. Ripped the pant right off..!
That's as about as close to the water that you want to get I guess. Needless to say, he did not compete in the upcoming race event..!

Bill
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by RocketManRC » Mon Jun 07, 2010 4:21 pm

Here's the latest news from HobbyKing on shipping:

"Air transport delay, now resolved.
The previous weeks airport delays were due to increased parcel screening. Thankfully these delays are now behind us and we can focus on clearing the order backlog.
For those customers with a parcel thats not showing a tracking number correctly, or non at all, please do not be concerned, this may be due to a shortage in EMS/Air Parcel forms.
Because of this, your parcel may arrive before the tracking numbers register on the website.

We plan to be back to 24hr ship-out times within 2 days.
Thanks again for your patience and understanding during this period. "


You will see this when you log into your account.

Rick
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waverider
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by waverider » Wed Jun 23, 2010 7:25 pm

things are strange
order date 25may
left HK 6 june
left Singapore 12 june
left Zurich 18 june
left the planet 23 june????
Brian H
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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by Entropist » Wed Jun 23, 2010 9:30 pm

My order, including 2 Lipos was ordered May 30, shipped June 4, and just surfaced in Ville St. Laurent customs on June 17th. The shipment never was traceable on Hong Kong Post. I'm hoping they hit Bedford by Friday.

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Re: HobbyCity/HobbyKing Delivery Times?

Unread post by waverider » Thu Jun 24, 2010 8:48 pm

So
I see my first package above in ville st Marie
all lipos are being sent thru Swiss post
HK to Singapore to Zurich to Canada Montreal probably Mirabel :)
i can now see that my package has been sitting in Montreal since the 23rd of june

it looks like 30 days will be the lipo shipping norm
PS
other vendors in HK are not doing this according to some of the websites

Brian H
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Earned it in my thirties

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